Artikler & vejledninger / Sikkerhed / SpamExperts / Black or whitelist an email adress (English)

Black or whitelist an email adress (English)


Below, you will find ScanNet’s manual to black or whitelist an email address.

SpamExperts is an extended spam filter with many options to control and configure wanted and unwanted emails. Blacklist an email address, and the address will not be able to send you emails any more. Whitelist an address and the spam filter will never stop mails from this address. 

It is also possible to download a PDF-version of this manual that you can save to your computer.


Download manual as PDF


Before you start

In order to complete this guide, you must have the following prepared:

  • Login information to your SpamExperts account

Haven’t you got a login, you can find a manual for this on our website www.scannet.dk under ”Vejledninger”. The name of the manual is “How to log on SpamExperts”.

Manual

This manual is based on the Google Chrome browser. The names and images may vary, if you use a different browser. 

How to log in

Open the URL spamfilter.scannet.dk in your browser. Enter your email in the upper field and your password in the lower field (image 1). Press the “Submit” button.

How to blacklist an email address

When logged in, you are presented with your dashboard. Press “Sender blacklist” in the left menu (image 2).

On this page, you can blacklist any email addresses that you do not want emails from. Enter the email address to be blacklisted in the field “Email address / Domain:” and press the “Add” button (image 3).

The email address has now been blacklisted and will appear on the blacklist (image 4).

If you wish to blacklist multiple email addresses, you can upload a CSV file containing the addresses. To do this, press “Upload CSV file” at the bottom of the same page (image 5).

Press ”Choose file” and select your CSV file containing the email addresses that you wish to blacklist (image 6). Finish by pressing “Upload”. 

Do you want to undo a blacklisting; you will have to tick off the email address. A dropdown menu will appear which says, “Apply to selected”. Choose “Remove” in the dropdown menu and press “Apply” (image 7).   

How to whitelist an email address

By whitelisting a certain email address, you ensure that you always receive emails from that address.

Press ”Sender whitelist” in the left menu. By the field “Email address / Domain:”, enter the email address that you wish to whitelist (image 8). Then press “Add”. 

If you wish to whitelist multiple email addresses, you can upload a CSV file containing the addresses. To do this, press “Upload CSV file” at the bottom of the same page (image 9).

Press ”Choose file” and select your CSV file containing the email addresses that you wish to whitelist (image 10). Finish by pressing “Upload”. 

Do you want to undo a whitelisting; you will have to tick off the email address. A dropdown menu will appear which says, “Apply to selected”. Choose “Remove” in the dropdown menu and press “Apply” (image 11).   




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